ServiceNow (SNOW) Administrator

B2B, Employment contract Who we're looking for?: Requirements: Bachelor’s degree in computer science, Information Technology, or related field. A minimum of 3 years of experience as a ServiceNow Developer – MUST. Strong knowledge of the ServiceNow platform and its modules, including Customer Service Management (CSM), IT Service Management (ITSM), Case Management, Account Management, Incident Management, Change Management, SLA Management, Service Catalog Management, and ACL Management – MUST. Proven track record working for a Born in the Cloud or Cloud‑Native technology company - Must have Experience with Enterprise IT Operations Management (ITOM) and Community – An Advantage. Experience in portal development – An Advantage. Hands-on experience working with AI tools or AI enabled capabilities that support and enhance ServiceNow development activities, including development, automation, analysis, troubleshooting, or productivity improvement – MUST. Experience with ServiceNow AI capabilities and modules, including Now Assist, is considered An Advantage. Proficiency in ServiceNow scripting, including JavaScript and Glide API, and platform customization – MUST. Experience with ServiceNow workflows, including Workflow Editor and Flow Designer, as well as business rules, UI policies, and catalog development – MUST. Strong understanding of ServiceNow administration, including user management, role management, and security configuration. Familiarity with ServiceNow integration methods, including REST, SOAP, MID Server, and APIs – MUST. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders and team members. Fluency in English – MUST. Demonstrated ability for self-learning and continuous professional development. Excellent organizational and time management skills. A proactive, customer-oriented approach and the ability to work effectively as a team player. ServiceNow certifications, such as ServiceNow Certified Application Developer and ServiceNow Certified System Administrator, are considered an advantage.